Privacy Policy

This privacy policy applies to the services offered by Ticket Solutions Pty Ltd (ACN 106 907 206) t/as oztix of PO Box 476, Annerley, Qld, 4103 Queensland Australia ('We', 'Our' or 'Us'

We are committed to ensuring that your privacy is protected and this policy outlines how We manage and protect the information you provide to us. If you use Our website We will collect and hold your personal information for the purposes of providing the ticket/s you have ordered, for contacting you in relation to cancelled or rescheduled events if we elect to do so at our discretion and for verifying that you are who you say you are for the prevention of fraud.

We also collect and hold your personal information for the purpose of marketing information back to you about Our products and services (but only if you have agreed to do so by selecting or n not unselecting, as the case may be, the relevant option button on Our website) or so that We can analyse and improve upon Our systems or services. We also collect and provide your personal information to Our clients for the purpose of marketing information back to you about Our clients' products and services (but only if you have agreed to do so by selecting or not unselecting, as the case may be, the relevant option button on Our website). If you have become a member or joined a mailing list at oztix or any one of our online outlets you can opt out at anytime by emailing us via the contact us section on oztix outlets or sending us written request to PO Box 476, Annerley, Qld, 4103.

The type of information collected may include your name, address, email, your DOB, credit card or financial details. This information will be collected when you complete an application or order form.

At no stage does your entire credit card number become stored in Our system. The only parties to receive and store the entire card number is Our bank and the payment gateway.

Sometimes We may collect your personal information from third parties like a bank who may be processing your credit card or from publicly available sources of information. Sometimes We may disclose your personal information to outside organisations like a bank used in processing your credit card, or to persons or organisations as required to by law or with your consent. If your personal information is disclosed We will seek to ensure that the information is held, used or disclosed consistent with Our own policy but We cannot guarantee that it will be.

We will use all reasonable endeavours to ensure that the personal information We collect, use or disclose about you is accurate, complete and up-to-date as possible. If you believe the personal information we have collected used or disclosed about you is not accurate, complete or up to date, please contact Us anytime and e will endeavour to update it.

We store information on paper or electronically and We will use best endeavours to ensure the security of your personal information is protected from abuse or loss or unauthorised access. We require Our employees to maintain confidentiality and We protect access to Our systems using passwords and firewalls. Our websites are protected using industry standard technology such as secure certificates, firewalls, data encryption, and currently 256bit secure server technology.

You can gain access to your personal information anytime by contacting Us. Access is subject to some exceptions allowed by law. Your right to access is limited if it would pose a serious threat to the life or health of any individual or access would have an unreasonable impact on the privacy of others. We can deny access if required to by law enforcement agencies or the courts. We will supply you with the reason if We deny access.

We will allow you to deal with Us anonymously if and when it is lawful and practicable to do so like when you want to find out the price of a ticket then there will be no need to provide any personal information.

Without your consent We will not collect information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a professional or trade association or union, or health, disability, sexual orientation, or criminal record unless required to by law.

We provide links on our website to websites outside the Oztix service. We are not responsible for the privacy policies or content of the services linked to Our website and they are not under Our control. You should review the privacy policy of any linked website before providing personal information to it.

We reserve the right to alter or change this privacy policy from time to time effective immediately from posting on this website and by using this service you agree to be bound by any such alterations or changes. You should periodically check this page of the Oztix website to ensure that you are aware of the privacy policy.

Anytime you have a query or issue about privacy of your information please contact us.

View the Golden Plains Festival Website Privacy Policy here